
PRIVACY POLICY — UFO DETAILING
UFO Detailing (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, contact us, or use our mobile detailing services across Massachusetts and New Hampshire.
By accessing our site or booking our services, you agree to the terms outlined below.

1. Information We Collect
We collect only the information necessary to provide our services, communicate with customers, and improve website performance.
1.1 Personal Information You Provide
When booking services, requesting a quote, or contacting us, we may collect:
-
Name
-
Email
-
Phone number
-
Address or service location
-
Vehicle details (make, model, year, condition)
-
Payment information (processed securely through third-party providers)
-
Messages or inquiries sent through forms, SMS, WhatsApp, email, or booking platforms
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
-
IP address
-
Device type
-
Browser information
-
Pages visited
-
Time spent on site
-
Referral source
-
Activity on forms or buttons
This helps us improve website usability and performance.
1.3 Cookies & Tracking Technologies
Our site may use cookies to:
-
Improve your browsing experience
-
Measure traffic and analytics
-
Personalize content
-
Maintain security
You may disable cookies in your browser; however some functions may not operate correctly.
2. How We Use Your Information
We use your information to operate safely, communicate effectively, and provide the best service possible.
2.1 We may use your information to:
-
Schedule and confirm appointments
-
Provide mobile detailing services at your location
-
Generate quotes or invoices
-
Respond to questions or customer service inquiries
-
Improve our website and customer experience
-
Send updates, reminders, and service confirmations
-
Process secure payments
-
Prevent fraud and ensure platform security
We do not sell, rent, or trade your information to third parties.
2.2 Communication Consent
By contacting us or submitting a form, you consent to receive:
-
Text messages
-
Emails
-
Booking confirmations
-
Follow-up messages
-
Service reminders
You may opt out at any time.
3. Data Sharing & Third-Party Services
We only share personal information with trusted providers when necessary to operate our business.
These may include:
-
Payment processors
-
Booking platforms
-
Website hosting providers
-
Analytics tools (e.g., Google Analytics)
-
SMS/email communication platforms
These third parties have their own privacy policies and comply with industry standards.
We may also disclose information if required by law, such as:
-
Court orders
-
Legal investigations
-
To protect our rights or the rights of others
We do NOT share customer information for marketing by other companies.
4. Data Retention
We retain personal information only as long as necessary for:
-
Providing services
-
Business records
-
Accounting and tax requirements
-
Legal obligations
-
Resolving disputes
Once information is no longer needed, it is securely deleted or anonymized.
5. Data Security
We take every reasonable measure to safeguard your information.
Security measures may include:
-
SSL encryption
-
Secure third-party payment processors
-
Encrypted communication channels
-
Regular monitoring for vulnerabilities
While no online system is 100% secure, we work diligently to protect your data.
6. Children’s Privacy
We do not intentionally collect personal information from anyone under the age of 13.
If you believe a minor has submitted data, please contact us so we can remove it.
7. External Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.
We encourage you to review their individual privacy policies.
8. Your Rights & Choices
Depending on your location, you may request:
-
Access to your personal information
-
Corrections to inaccurate information
-
Deletion of your data
-
Opt-out from marketing messages
-
Restriction of data use
To request changes, contact us at:
📧 Email: [ufodetailing.ma@gmail.com]
📞 Phone: [(781) 226-4197]
9. Policy Updates
We may update this Privacy Policy periodically.
The updated version will always be posted on this page with the revised date.
Continued use of our website or services signifies acceptance of any updates.
10. Contact Information
For questions about this Privacy Policy or your data:
📧 Email: [ufodetailing.ma@gmail.com]
📞 Phone: [(781) 226-4197]




